CLAUDIA DEAN ACADEMY - TERMS & CONDITIONS

1. Introduction

These Terms & Conditions apply to all students, parents/guardians, and visitors attending or engaging with Claudia Dean Academy Pty Ltd (“CDA”, “we”, “us”, “our”).

By enrolling, attending classes, or entering our premises, you agree to these Terms.

2. Enrolment & Attendance

• Enrolment secures a place in a class or program for the specified term.
• Regular attendance is expected to maintain progression and class standards.
• We reserve the right to refuse or cancel enrolment where necessary (including behaviour or safety concerns).

3. Fees & Payments

• All fees must be paid in full or via approved payment plans prior to participation.
• Fees are charged per term and cover the full term, including any classes that fall on public holidays. No discounts, credits or make-up classes are provided for public holiday closures.
• Payments may be processed automatically (where applicable).
• Fees are non-refundable, except where required by Australian Consumer Law.
• Missed classes are not refundable or transferable unless otherwise stated (please email our team to organise a transfer if it can be allocated).
• Once a payment plan is agreed to, the plan must be completed in full. All payments must be made on time until the balance is paid in full. By entering into a payment plan the customer is agreeing to these terms. All fees for classes will be charged 1 week in advance.

4. Cancellations & Changes

• CDA reserves the right to:
  • Change class times, teachers, or structure
  • Cancel or reschedule classes where necessary
  • Where possible, reasonable notice will be given.

5. Health & Safety

• Students must be physically fit to participate.
• Any injuries, medical conditions, or limitations must be disclosed prior to class.
• CDA is not responsible for injuries sustained during classes, except where required by law.
• Students must follow all staff instructions at all times.

6. Behaviour Expectations

• To maintain a safe and positive environment:
  • Students must show respect to staff and other dancers.
  • Bullying, disruptive behaviour, or unsafe conduct will not be tolerated. This adheres to our culture standards.
  • Parents/guardians must behave respectfully toward staff and other families.
  • CDA reserves the right to remove any student or attendee who breaches these expectations.

7. Child Safety & Supervision

• CDA is committed to providing a safe environment for all children
• Parents/guardians are responsible for:
  • Ensuring timely drop-off and pick-up.
  • Our team members will always be assigned on site during class times for child supervision.
  • Only authorised staff are permitted in teaching spaces unless otherwise approved.

8. Photography, Filming & Media Consent

• Classes, rehearsals, and events may be photographed or filmed.
  • By enrolling, you consent to the use of images/videos of students for:
    • Marketing
    • Social media
    • Educational content
• If you wish to opt out, written notice must be provided prior to participation.

9. Personal Property

• CDA is not responsible for lost, stolen, or damaged belongings.
• Students are encouraged to clearly label all items.

10. Liability

• To the extent permitted by law:
  • Participation in dance activities carries inherent risks
  • CDA is not liable for injury, loss, or damage arising from participation
• Nothing in these Terms excludes rights under the Australian Consumer Law.

11. Code of Conduct (Parents & Students)

By engaging with CDA, you agree to uphold our community values, including:

• Respectful communication
• Supportive behaviour
• Trust in coaching methods

12. Changes to Terms

We may update these Terms at any time. Continued participation indicates acceptance.

13. Contact

For any enquiries:
cda@claudiadeanworld.com