CLAUDIA DEAN ACADEMY - PRIVACY POLICY

Last updated: 15 March 2026

1. Introduction

Claudia Dean Academy (“CDA”, “we”, “our”, or “us”) is committed to protecting the privacy of our students, parents/guardians, website visitors, and customers.

This Privacy Policy explains how we collect, use, store, and disclose personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

By interacting with our studio, website, programs, or services, you agree to this Privacy Policy.

2. What Personal Information We Collect

We only collect information that is reasonably necessary to operate our academy and provide our services.

2.1 Personal Details

• Full name

• Date of birth

• Address

• Email address

• Phone number

2.2 Student Information

• Dance training history

• Medical information relevant to safe participation

• Emergency contact details

• Parent/guardian details (for students under 18)

2.3 Payment Information

• Billing address

• Transaction details

• Purchase history

Payment card details are processed securely via third-party providers and are not stored by us.

2.4 Website & Technical Information

When you use our website or online platforms, we may collect:

• IP address

• Browser type

• Device information

• Pages visited

• Cookies and analytics data

3. How We Collect Information

We may collect personal information in a variety of ways, including when you:

• Register for classes, programs, or workshops

• Purchase products or online services

• Subscribe to newsletters or marketing communications

• Contact us via email, phone, or social media

• Participate in competitions, events, or promotions

• Visit or interact with our website

We may also collect information from parents/guardians on behalf of students.

4. How We Use Personal Information

We use personal information for purposes including:

• Delivering dance classes, programs, and services

• Managing enrolments and student records

• Ensuring student health, safety, and wellbeing

• Processing payments and transactions

• Communicating schedules, updates, and important information

• Sending marketing communications (where you have opted in)

• Improving our services, programs, and user experience

• Complying with legal and regulatory obligations

We only use personal information for the purpose it was collected or as otherwise permitted by law.

5. Photos, Videos & Media

CDA may capture photographs and video recordings during classes, rehearsals, performances, and events.

These may be used for:

• Marketing and promotional materials

• Social media and digital platforms

• Educational and training content

Where appropriate, consent will be obtained, particularly for students under 18.

You may opt out of media use at any time by providing written notice. While we take reasonable steps to honour opt-outs, we cannot guarantee exclusion from all group or incidental content.

6. Disclosure of Personal Information

We may disclose personal information to trusted third parties where reasonably necessary, including:

• Payment processors

• IT systems and software providers

• Website hosting and analytics services

• Marketing and email platforms

• Professional advisers (legal, accounting, insurers)

• Regulatory authorities where required by law

We do not sell personal information to third parties.

Some third-party providers may be located overseas. Where this occurs, we take reasonable steps to ensure your information is handled securely and in accordance with applicable privacy laws.

7. Data Security

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.

These measures may include:

• Secure payment gateways

• Password-protected systems

• Restricted staff access to sensitive data

However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

8. Data Retention

We retain personal information only for as long as necessary to:

• Provide our services

• Meet legal and regulatory requirements

When information is no longer required, we will take reasonable steps to destroy or de-identify it.

9. Access & Correction

You have the right to:

• Request access to personal information we hold about you

• Request correction of inaccurate or outdated information

Requests can be made using the contact details below. We may require verification of identity.

10. Cookies & Website Analytics

Our website uses cookies and similar technologies to:

• Improve user experience

• Analyse website traffic and usage

• Personalise content

You can disable cookies via your browser settings, however some website features may not function correctly.

11. Children’s Privacy

As an academy working with minors:

• Personal information of individuals under 18 is collected with parent or guardian consent

• Parents/guardians may request access, updates, or deletion of their child’s information at any time

We take additional care to ensure children’s information is handled appropriately and securely.

12. Notifiable Data Breaches

In the event of a data breach that is likely to result in serious harm, we will:

• Investigate the incident promptly

• Notify affected individuals where required

• Comply with obligations under the Notifiable Data Breaches scheme

13. Complaints

If you have concerns about how your personal information is handled, please contact us.

We will:

• Treat your complaint seriously

• Respond within a reasonable timeframe

• Work to resolve the issue promptly

If you are not satisfied, you may contact the Office of the Australian Information Commissioner (OAIC).

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

The latest version will always be available on our website, and continued use of our services indicates acceptance of any updates.

15. Contact Us

Claudia Dean Academy
1B/22 Ellison Road
Geebung QLD 4034
Australia

📧 cda@claudiadeanworld.com